Supply Chain Director

About Us: At Dr. Killigan's, we believe in a safer, more holistic approach to pest management. By Killing Them Softly™, we prioritize well-being, ensuring a home environment that is not only pest-free but also free from harmful chemicals. Join us in our pursuit to redefine pest control, offering plant-powered solutions that empower individuals and families to reclaim their living spaces without compromising on safety or peace of mind. If you're passionate about making a positive impact on homes and the environment, Dr. Killigan's, Inc. welcomes you to be a part of our dedicated team.

Employee Job Title: Supply Chain Director

Location: Hybrid

Hours: Full-time, Mon-Fri, 8:00 am - 4:30 pm (flexible working hours available)

Reports to: Chief Operating Officer

Compensation: $120,000 - $130,000/year

Job Description: As the Supply Chain Director, you will oversee and manage the entire supply chain process for our e-commerce business, encompassing logistics, distribution, purchasing and procurement, manufacturing, marketing integration, inventory management, and customer experience. In addition to leading the supply chain function, you will directly manage a small Customer Experience team to ensure service excellence and alignment with operational goals. Your role is crucial in advancing production targets, resolving business challenges, and ensuring seamless, customer-centric supply chain operations. You will lead with strategic vision and strong leadership, driving continuous improvement and innovation. This position demands a strong analytical thinker and problem solver with exceptional interpersonal and communication skills. You must be adaptable to a fast-paced environment, with an eye for detail and a deep understanding of inventory control, transportation, and comprehensive supply chain knowledge tailored specifically to the demands of e-commerce.

Responsibilities

• Strategic Leadership:
• Develop and implement long-term supply chain strategies that align with business objectives and drive scalability
• Provide high-level strategic oversight of supply chain operations, ensuring alignment with financial goals and company initiatives
• Establish, monitor, and report on departmental OKRs and metrics to assess strategic supply chain performance
• Collaborate with Finance and Operations leadership for fully integrated supply chain strategy
• Logistics & Distribution:
• Oversee global and domestic logistics and distribution operations, ensuring cost-effective and timely delivery of products
• Oversee and optimize transportation networks, freight costs, and supplier distribution models to improve efficiency
• Manage relationships and costs with third-party logistics providers, transportation carriers, and warehouse teams to drive performance and cost optimization
• Develop contingency plans to mitigate supply chain disruptions
• Purchasing & Procurement:
• Direct procurement to source materials and services at competitive prices, prioritizing domestic suppliers when possible
• Optimize supplier contracts, cost structures, and sourcing diversification to enhance resilience and profitability
• Implement procurement policies and procedures to ensure inventory availability and eliminate controllable out-of-stocks and waste
• Manufacturing Coordination:
• Lead collaboration with third-party manufacturing to optimize production schedules and align with supply chain capabilities
• Ensure efficient production workflows, inventory levels and demand forecast to meet customer demands
• Identify and address bottlenecks, implementing automation or technology solutions where necessary
• Cross-Functional Collaboration:
• Work closely with the Director of Marketing to align supply chain operations with demand forecasts, promotional strategies, and new product launches
• Partner with Finance and Operations leadership to balance cost efficiency with service level agreements
• Collaborate with the Customer Experience to proactively address supply chain-related issues and enhance customer satisfaction
• Provide strategic and operational oversight of a small Customer Experience team, with direct management responsibilities to ensure alignment with supply chain priorities and a high standard of customer service
• Inventory Management:
• Develop and implement advanced inventory control measures to minimize costs and prevent shortages or excesses
• Oversee warehouse operations and 3PL partnerships, ensuring smooth coordination and optimal inventory distribution across facilities
• Oversee regular inventory audits and leverage data analytics to drive decision-making
• Compliance & Risk Management:
• Ensure compliance with domestic and international industry regulations, quality standards, and company policies
• Manage risks associated with supply chain operations and develop contingency plans
• Direct compliance audits and implement proactive measures to mitigate supply chain vulnerabilities
• ERP System Planning:
• Lead long-term planning for ERP system implementation to support future supply chain automation, data accuracy, and operational efficiency
• Research and evaluate ERP solutions that integrate AI-driven analytics for forecasting, procurement, inventory, and logistics
• Partner with cross-functional leadership to build a scalable ERP roadmap and prepare teams for eventual adoption
• Ensure data governance strategies are developed in advance of ERP implementation
  

Benefits

• Paid Time Off: Includes Company-observed holidays, vacation, and sick leave
• Comprehensive Health Coverage: Employer contributes $285 per month toward health insurance, options for medical, dental, and vision plans
• Retirement Planning: Access to a 401(k) retirement plan
• Performance-Based Bonus: Opportunity to earn a percentage of your base salary based on individual and company performance metrics