Offer summary

Qualifications:

6 months to 1 year of ICC experience (Graduate/Undergraduate), Strong customer service and technical support skills, Excellent communication skills, Ability to multi-task and prioritize effectively.

Key responsibilities:

Handle customer queries and provide technical support

Adapt and respond to various types of customer inquiries

Maintain a customer-oriented mindset

Collaborate with team members to manage customer service effectively

Job description

Teleperformance is a global digital business services company. The company offers a comprehensive service portfolio powered by AI, including front-office customer care, back-office functions, technical support, trust and safety services, and more. We are currently seeking candidates with 6 months to 1 year of ICC Experience (Grad/UG) who can handle customer queries with good CS and Tech support skills. The ideal candidate should have a customer-oriented mindset, be able to adapt and respond to different types of queries, and be adaptable to change. If you bring proven customer support experience as a Client Service Representative, excellent communication skills, and the ability to multi-task, prioritize, and manage teams effectively, we want to hear from you.

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