Job description

Job Details

Description

Role Summary:

Responsible for improving the Meduit family of agencies’ (hereafter “Meduit”) governance, risk control, and operational advancement by providing independent, objective insight and recommendations based on the analysis and assessment of data; policies; procedures and business operations. Identify high risk collection industry areas and develop timely audits at intervals determined with your Vice President to review those risk areas for Meduit. On a monthly basis, develop, implement, and report system and statistical data audits pursuant to the schedule across all Meduit locations. Work with other members of the Compliance and Information Security Team as well as department leadership to identify remediation points and make recommendations for corrective actions and projects as it related to internal processes as well as our external partner relationships. Reconciliation of reporting from various internal departments and external partners to ensure that established processes and procedures are functioning as expected.

In addition to the primary functions described above, this role would also be responsible for portions of the organizational compliance tasks and projects handled by the Compliance team across the Meduit footprint as assigned by the Vice President of Compliance throughout the year.

Key Accountabilities

Conduct internal compliance audits of all Meduit Subsidiaries and business lines as well as determined external partner relationships. Identify areas of need, develop work plans, draft audit reports, and recommend corrective action plans.
Develop specialized initiatives with cross-departmental teams based on issued reports and statistics for office locations to gain efficiency and identify gaps. Preform data analytics to identify high risk areas and conduct roundtable discussions regarding recommendations based on the analysis and assessment of data and business operations.
Present audit findings, risk assessments and corrective action recommendations as member of Meduit’s Compliance Risk and Audit Committee and Meduit’s Privacy and Security Committee.
Work closely with Compliance team members as well as other business lines such as Information Security, Operations, and Client Services on additional projects and needs of the company.
Gain familiarity with federal and state laws through legal research as well as attend industry educational publications, courses, and conferences. Evaluate new laws and requirements to determine gaps and implementation needs in each location to comply before the effective date.

Other Duties May Apply

Travel opportunities could arise, on occasion, for company meetings and industry conferences.
Creation of newsletters, email blasts and other communication methods to bring awareness to audit findings; facilitate improvements in operations and limit reoccurrences of undesired practices

Education; Skills & Experience:

BA, audit certification, or 2 years of experience in a compliance and/or auditing and remediation environment required.
Looking for an enthusiastic self-starter with strong organizational skills and the ability to prioritize and complete tasks in a rapidly changing environment.
An individual that enjoys a strong team but can also work their assigned tasks independently while balancing various deadlines and multiple simultaneous task timeframes.
A natural curiosity and desire to dig into data, research new topics, and ask questions are keys to enjoying the auditing experience.
Prior experience in an office and/or supporting role for a call center or collection agency would be desired.
Excellent computer skills including Office Suite for the preparation of reports, spreadsheets and generating statistics.
Strong writing skills are a requirement regular written reporting is necessary.
Knowledge in FDCPA, TCPA, FCRA and HIPAA is also a plus.

Benefits To Include