Director, Development

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Director, Development to be a part of making this happen.

Position Overview and Objective
As the Director, Development, you apply your expertise to provide product definitions and priorities to engineering staff including detailed acceptance criteria to be met. You have a demonstrated history of leading a high performing team of engineering professionals up to 10 or more in size and augment with contractors to keep up with increasing demands. You work closely with the engineering team to discuss in detail the criteria to be met to ensure engineers fully understand deliverables. You are passionate about innovation and improving business scalability through collaboration, communication, and ensuring the product resilience and security posture.
 

Primary Responsibilities and Duties

• Direct and lead the software engineering team in addition to a team of contractors.

• Work closely with management team leaders from sales, marketing, strategy, alliances, finance, and operations to deeply understand software needs of customers and internal staff.

• Provide product definitions and priorities to engineering staff including detailed acceptance criteria to be met and delivered upon.

• Collaborate with engineering team to discuss in detail the criteria to be met to ensure engineers fully understand deliverables.

• Participate in technical design and architecture meetings.

• Ensure the vast majority of engineering team resources is spent working on strategic projects.

• Meet with engineering team daily to ensure swift progress and eliminate roadblocks.

• Communicate status of engineering work to stakeholders including providing frequent demonstration videos.

• Own responsibility for pushing products all the way to release.

• Ensure production issues are fixed promptly for released products.

Key Skills

• Is dedicated to and with guidance can direct a team in meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for defining and executing on products, services, themes, and initiatives; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

• Exceptional overall communication skills all the way through and outside the organization up to the C-level.

• Keen understanding of various aspects of the business and exceptional understanding of translating strategic goals into operational tactics.

• Understanding of full-life cycle product and portfolio management with a special focus on product definition, development, and delivery.

• Contributes to and often champions the development of departmental goals and objectives and often contributes to organizational goals. Informally coaches lower-level people leaders within the function and may have a formal mentorship responsibility.

• Proficient in managing people, defining functional and individual goals and objectives, coaching and mentoring, and performance feedback.

Key Competencies
Minimum Qualifications

• Prior professional experience with leading and organizing engineering teams, while sustaining high strategic output

• Former people management experience directly leading teams of up to 10 or more software engineering professionals

• Experience in leading and managing contractors on and offshore to augment full time team members and meet tight production deadlines

• Demonstrate ownership and accountability over individual and teamwork product Ability to thrive in a fast-paced environment and manage multiple product work streams

• Adept at communicating to technical and non-technical audiences and presents regular updates to leadership and the board

• In depth business acumen and an understanding of the impacts of product development to enterprise business systems

• Exhibits expertise with technical design concepts and architecture

• Former professional experience as a Software Engineer, Developer or Product Manager

• Bachelor’s degree in Computer Engineering, Computer Science, General IT, other related degree or demonstrated career growth within software engineering while leading teams

Preferred Qualifications

• Experience in working within a cybersecurity consultancy, professional services firm or start-up organization experiencing hyper-growth

• Knowledge of the Incident Response lifecycle and how data breach investigations are conducted

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 

• Flexible time off and paid volunteer days 

• RRSP and 401k match 

• Training and career development programs 

• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 

• Robust Employee Assistance Program (EAP) with mental health services 

• Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.  

Security Requirements  

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 

• Background checks are required for this position.  

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.