Outbound Business Development Representative (SaaS)

CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.

The CloudM platform is designed to help our customers get the most out of SaaS applications like Microsoft 365 and Google Workspace, automating time-consuming tasks like IT admin, onboarding & offboarding, archiving, and migrations.

Our SaaS data management platform has been used by over 35,000 customers in 107 countries including the likes of LinkedIn, Uber, Netflix, Booking.com, and Spotify.

We have a brilliant team of more than 70 people in Manchester, Europe, and USA. We are still growing, and that means we need more brilliant people who share our ambition to join our team.

Join the Cloud revolution. Join CloudM.

Role Overview:

As a SaaS Outbound Business Development Representative (BDR) at CloudM, you will be at the forefront of our sales efforts, driving pipeline growth by identifying and engaging potential customers. You will play a crucial role in building relationships, understanding client needs, and qualifying opportunities to support our sales team. This role is ideal for a highly motivated individual who thrives in a fast-paced SaaS environment and is eager to develop their sales career.

Responsibilities:

Proactively identify and engage new business opportunities through outbound prospecting.

Conduct high-volume multi-channel outreach to generate and qualify leads.

Research and target key decision-makers across enterprise and mid-market segments.

Build and nurture relationships with potential customers, understanding their pain points and needs.

Schedule and coordinate discovery calls and product demonstrations for the sales team.

Collaborate closely with Account Executives to ensure seamless handoff of qualified opportunities.

Collaborate closely with marketing, focusing on campaigns and event support.

Utilise CRM tools (e.g., Salesforce) to track activities, manage pipeline, and provide accurate reporting.

Stay informed on industry trends, market developments, and competitor activities.

Develop and refine outbound cadences.

Participate in sales and marketing alignment meetings to improve messaging and targeting.

Maintain a high level of activity and consistently meet or exceed KPIs related to outreach and lead generation.

Overall success in the role is defined as;

Consistently achieve and exceed lead generation and pipeline development targets.

Effectively qualify leads and ensure high-quality opportunities for the sales team.

Building strong relationships with prospects and position CloudM as a trusted solution provider.

Contributing to the overall success of the sales team and CloudM’s revenue growth. 

Skills and Experience:

Key Skills

1+ years of experience in outbound sales, business development, or lead generation in a SaaS environment.

Proven ability to meet or exceed prospecting and pipeline-building targets.

Strong communication and interpersonal skills, with the ability to engage prospects effectively.

Demonstrable ability to build multi-channel outreach cadences.

Understanding of account-based marketing (ABM) and outbound sales methodologies.

Resilient and motivated, with a results-driven mindset and a strong work ethic.

Experience working in a high-growth, fast-paced sales environment.

Proficiency in using CRM tools (e.g., Salesforce) and sales engagement platforms.

Ability to research and identify potential leads through various channels, including LinkedIn and industry databases.

Strong organizational and time-management skills, with the ability to prioritize and multitask.

A proactive, problem-solving attitude with the ability to adapt to evolving sales strategies.

Desirable Skills

Worked with Google Workspace or Microsoft 365

Salesforce CRM experience

Familiar with sales automation tools such as Outreach, SalesLoft, or HubSpot.

This is an exciting opportunity for an ambitious sales professional looking to make a significant impact, develop their skills, and grow within a dynamic SaaS company.

CloudM Culture:

We are a company consisting of old hands and new faces, all with a passion for technology’s power to simplify. We are developers, designers, marketers and innovators.

We are constantly trying new things, and sometimes getting it wrong. Which is good, as innovation never came from perfection. We work quickly to keep pace with the industry we’re in. We’re proactive, not reactive, and have been that way since day one. We want to have the answers when our customers ask us questions.

CloudM is a remote-first organisation. This means we are not limited to one geographical location. We are committed to attracting and developing a diverse workforce, seeing individual differences as opportunities for innovation and growth. Our company is about culture-add, not culture-fit.

Our DE&I (Diversity, Equity and Inclusion) strategy is ingrained in everything we do here at CloudM. From recruitment and employee engagement to our EVP (Employee Value Proposition). We use gender bias decoders to check our job listings are inclusive and post on LGBTQ+ and neurodiverse job boards for our recruitment. Our EVP includes flexible working hours (we believe flexible working should be the norm, not the exception), generous family leave pay (commonly known as maternity/paternity/adoption leave), EAP (Employee Assistance Program) and mental health first aiders. All of this helps with our team’s work-life balance, removing barriers to childcare or caring for relatives and pets. Our team can do the school run or even go to the gym in the middle of the day. We are trying to build a culture of flexibility and inclusivity for the long term.

What CloudM can offer you:

• Private healthcare including dental and optical care 🦷
• Company contributed pension (matched up to 5%) 💷
• Unlimited paid holiday 🌴
• Flexible working - we ask that you work during core hours (10-4) to help with collaboration, but outside of that you can work when suits you 😊
• 10 paid sick days 🤧
• Death in service, 4 times your annual salary 💔
• Employee Assistance Program (EAP) 📞
• Tech scheme (Salary sacrifice, CloudM can loan you up to £1,000.00 for tech equipment) 📱
• Paid certifications and qualifications 🎓
• Birthdays off 🎁
• Financial wellbeing advisor 💸
• Opportunity to develop within a fast-growing tech business with an ambitious year-on-year growth trajectory 📈
• Market-leading parental leave policies 👶🏽
• Various wellbeing initiatives 🧘🏽‍♀️
• Exclusive access to discounts & rewards programs, including Gym membership 💸
• High-spec equipment (laptops, phones, etc.) 💻
• Working from home equipment budget 🏠

Location:

Remote-based role. However, within commutable distance to Manchester would be desirable for the odd team-building activity / meeting.

Environmental & Social Responsibility:

Our business strives to progress our industry as a whole and are using the B Corporation framework to continuously build on how we can treat our employees, community and environment with respect.

We expect that all of our employees play their part in our social progression plans, whether that’s leading the environmental board, playing a part in the DEI community, participating in a charity support day or simply just following our advice on buying locally and considering the environment when booking a hotel or restaurant. Every bit counts.

Apply Now:

If you are interested in joining one of our teams, get in touch today!

Please send an email including your CV to careers@cloudm.io