Offer summary

Qualifications:

Fluency in a Nordic language (Swedish, Danish, Norwegian, or Finnish) and English is essential., Strong customer service and sales-oriented mindset with a proven track record., Experience in customer care or sales roles is highly preferred., Familiarity with CRM software and order management..

Key responsabilities:

Provide top-tier customer service to Nordic-speaking clients through phone, email, and live chat.

Understand customer needs to suggest tailored products and services that enhance sales.

Maintain detailed and accurate records of customer interactions in our CRM system.

Collaborate within the team to optimize sales strategies and improve customer satisfaction.

Job description

Patrique Mercier Recruitment JP is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Care and Sales Specialist based in Athens, Greece. In this role, you will connect with our Nordic-speaking customers, providing them with exceptional service and support while driving sales growth. Your ability to communicate fluently in a Nordic language will help build rapport with clients, ensuring their needs are met effectively. This is a fantastic chance to advance your career in a vibrant city known for its rich history and stunning landscapes. Join us and make a difference in our customer experience!

Responsibilities

Provide top-tier customer service to Nordic-speaking clients through phone, email, and live chat.
Understand customer needs to suggest tailored products and services that enhance sales.
Efficiently handle order processing and respond to customer queries.
Maintain detailed and accurate records of customer interactions in our CRM system.
Collaborate within the team to optimize sales strategies and improve customer satisfaction.
Stay informed about our product offerings, promotions, and market trends to guide customers effectively.
Engage in ongoing training to refine your skills in customer care and sales techniques.

Requirements

Fluency in a Nordic language (such as Swedish, Danish, Norwegian, or Finnish) and English is essential.
Strong customer service and sales-oriented mindset with a proven track record.
Experience in customer care or sales roles is highly preferred.
Ability to identify customer needs and provide effective solutions.
Familiarity with CRM software and order management.
Team player with a positive attitude and a commitment to excellence.
A passion for delivering outstanding customer experiences in a fast-paced environment.

Benefits