Offer summary

Qualifications:

Bachelor’s degree in Business Administration, Communications, or a related field., 5+ years of experience in administrative support, customer service, or virtual assistance roles., Proficiency in Microsoft Office Suite and Google Workspace., Strong written and verbal communication skills with attention to detail..

Key responsibilities:

Manage calendars, schedule appointments, and coordinate meetings across time zones.

Handle email correspondence, document preparation, and data entry accurately.

Provide customer support via email, chat, or phone, resolving inquiries as needed.

Organize and maintain digital files, databases, and records for easy retrieval.

Job description

Summary:

We are looking for an Admin Assistant to manage administrative tasks, streamline workflows, and support day-to-day operations with efficiency and precision. The ideal candidate for this role should demonstrate strong organizational skills, proficiency in digital tools, and adaptability to diverse tasks across industries. This role is critical for enhancing productivity, maintaining seamless communication, and enabling teams to focus on strategic
priorities.

Key Responsibilities:

Manage calendars, schedule appointments, and coordinate meetings across time zones.
Handle email correspondence, document preparation, and data entry with accuracy and confidentiality.
Provide customer support via email, chat, or phone, resolving inquiries and escalating issues as needed.
Organize and maintain digital files, databases, and records for easy retrieval and audits.
Assist with travel arrangements, expense reporting, and logistics coordination.
Conduct online research, compile reports, and present findings to support decision-making.
Utilize CRM tools to update client information, track interactions, and manage follow-ups.
Optimize workflows by identifying inefficiencies and proposing process improvements.

Requirements

Skills, Qualifications & Experience:

Bachelor’s degree in Business Administration, Communications, or a related field.
5+ years of experience in administrative support, customer service, or virtual assistance roles.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Calendar).
Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and collaboration tools.
Strong written and verbal communication skills for professional correspondence and stakeholder interactions.
Ability to prioritize tasks, meet deadlines, and adapt to shifting priorities in a fast-paced environment.
Attention to detail for error-free documentation and data management.

Additional Job Details:

Set-up and Location: WFH

Work Schedule: 9:00 AM - 6:00 PM QLD| 7:00 AM - 4 PM (PH Time)

Employment Type: Full-time

All interviews and other hiring requirements are done virtually or through video calls or emails.

Benefits

Benefits

Join Us and Enjoy!

HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)

Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)

Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Why Join Staff Domain?

At Staff Domain, we are not just another staffing company—we are rapidly growing and transforming the way businesses leverage global talent. We offer a vibrant and collaborative work culture that thrives on innovation, excellence, and continuous learning. With offices in the Philippines, South

Africa, India, and beyond, we are a truly global company that embraces diversity and encourages the sharing of ideas.

We take pride in our dynamic and supportive work environment, where you’ll have access to cutting-edge technology and tools to help you excel in your role. As a member of our team, you’ll be part of a high growth.

Required profile