Customer Support Happiness Officer (Slovakian)

Job Overview

We are actively seeking a dedicated Bilingual Slovakian - English Customer Support Agent, also known as a Happiness Officer, who will deliver exceptional and personable service via our email and live-chat channels. The ideal candidate will have a genuine passion for helping others and an ability to maintain composure in high-pressure situations.

Key Responsibilities

• Provide exemplary customer service through email and live-chat communication
• Translate product information and materials into Slovakian, utilizing provided tools for efficiency
• Regularly moderate and assist with the translation efforts of fellow team members
• Strive to uphold high levels of customer satisfaction at all times
  
  

Required Skills

• Bilingual proficiency in Slovakian and English
• Excellent communication skills, both written and verbal
• Strong problem-solving capabilities
• Ability to remain calm and effective under pressure
• Previous experience in customer support or related fields is advantageous
  
  

Qualifications

• Strong interpersonal skills and a customer-first approach
• Proficiency in Slovakian and English, both spoken and written
• A high school diploma or equivalent is required; a degree is preferred but not mandatory
  
  

Career Growth Opportunities

This position offers a unique chance for personal and professional development, enabling you to enhance your skills in both customer support and translation, while positioning yourself for future advancement within the company.

Company Culture And Values

Our organization is committed to creating a supportive and collaborative work environment, where the core mission revolves around helping others. We highly value team members who exhibit empathy and are passionate about delivering outstanding customer service.

Employment Type: Full-Time