Offer summary

Qualifications:

Fluency in Spanish and English, both written and spoken., Strong communication and problem-solving skills., Attention to detail and a customer-centric mindset., Interest in home appliances and related technology..

Key responsabilities:

Deliver exceptional customer support in Spanish for home appliances-related inquiries.

Assist customers with troubleshooting and technical issues.

Educate customers on product features and usage.

Document customer interactions accurately and manage follow-ups.

Job description

Patrique Mercier Recruitment is pleased to announce an exciting entry level opportunity for a Spanish Speaking Customer Support representative for the Home Appliances Department in Greece!

Join a renowned organization committed to providing top-notch support and guidance to customers navigating their purchase and maintenance of home appliances.

In this role, you will assist Spanish-speaking customers with inquiries related to product specifications, troubleshooting, and after-sales service. Your expertise will ensure customers feel supported and informed, enhancing their overall experience with the brand.

Be part of a dynamic team that values your contributions and offers a collaborative work environment. If you are enthusiastic about customer service and the home appliances sector, we would love to hear from you!

Responsibilities

Deliver exceptional customer support in Spanish for home appliances-related inquiries
Assist customers with troubleshooting and technical issues
Educate customers on product features and usage
Document customer interactions accurately and manage follow-ups
Collaborate with technical teams to resolve customer issues efficiently
Stay current on product updates and industry trends

Requirements

Fluency in Spanish and English, both written and spoken
Willingness to relocate to Greece - Work from home only within Greece
Strong communication and problem-solving skills
Attention to detail and a customer-centric mindset
Interest in home appliances and related technology
Ability to work collaboratively in a team environment
Proficiency in customer service software is a plus
Positive and proactive attitude towards customer service

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( flight to Athens, transfer and hotel for the first 2 weeks )
Free Greek Lessons, Engagement Activities

Required profile